// ops audits · workflow cleanup · automation
I help small businesses remove operational friction. I audit messy processes, redesign one critical workflow, and implement the minimum automation needed to save time every week.
01 / About
Background in enterprise software development and consulting. Today I focus on small businesses where inboxes, follow-ups, and admin work start to sprawl.
I do not start with AI for the sake of it. I start with the bottleneck, map the process, and only automate what genuinely removes friction.
02 / Services
01
A paid diagnosis to map one process, identify the real bottleneck, and decide what is worth automating now versus later. Practical output, not generic strategy.
Start with an audit →02
A focused sprint to fix one repetitive internal workflow end to end. Ideal when requests, updates, or admin work are spread across too many tools and too much memory.
Discuss a sprint →03
Turn incoming emails, forms, or lead requests into clear next steps: tagged, routed, recorded, and followed up without manual copy-paste.
Show me the flow →03 / Use Cases
Email / Forms / Admin
Incoming requests arrive in one place, get tagged, routed, turned into tasks or replies, and stop depending on manual copy-paste between inboxes, notes, and spreadsheets.
Internal operations
One messy workflow is mapped, simplified, and rebuilt end to end. The goal is not more tooling. The goal is fewer hidden handoffs, fewer repeated steps, and less dependence on memory.
Sales to delivery
Once a lead is qualified, the handoff to proposal, onboarding, or admin becomes structured instead of living in DMs, scattered notes, and someone remembering to do the next step.
04 / Contact
If your inbox, follow-up, or admin flow is eating time every week, send me a message. The best first step is usually the workflow diagnostic.
hi@joao-magalhaes.me linkedin.com/in/magalhaesjoao +351 932 213 217 @joaomagalhaes.me